Contact support@rialza.app. This is the operator’s shared support address; put “Nibavo” in the subject so we can route your inquiry correctly.
For a technical issue, include the app version, device/OS version, a short description and the approximate time it occurred. A redacted screenshot can help. Do not send passwords, authentication tokens, clinical records or unrelated photographs. If further information is necessary, we will explain what is needed, why and an appropriate way to provide it.
For a misread label, explain which statement or number appears incorrect. Do not rely on a pending support reply to decide whether food is safe for an allergy or medical condition. Contact the manufacturer or an appropriate professional when necessary.
For privacy or deletion requests, see Privacy and Delete your data. State whether you still have access to the app; an automatically generated account may not have an associated email address.
Support is not monitored continuously and is not an emergency service. We respond within a reasonable period and handle privacy-rights requests within applicable legal deadlines, explaining any lawful extension.
There are no subscription purchases in the release covered by these pages. If you believe you were charged for Nibavo, send the non-sensitive transaction reference and the store name, not payment-card details. Purchases in another application are not Nibavo purchases.
Operator: Vladyslav Kravchenko, Ukraine.